Privacy Policy 隐私政策

Please read this Privacy Notice carefully as it describes how our products, services, and technologies use your personal data. Unless a separate, or supplementary privacy notice is provided, this Privacy Notice applies to our use of personal data across our websites, financial products and services, software, apps, tools, and other services and functionality we provide, both online and offline (collectively referred to as “PRESOFT SERVICES”). 请仔细阅读本隐私声明，因为它描述了我们的产品、服务和技术如何使用您的个人数据。除非提供单独或补充的隐私声明，否则本隐私声明适用于我们在网站、金融产品和服务、软件、应用程序、工具以及我们提供的其他线上和线下服务与功能中使用个人数据的情况（统称为“PRESOFT 服务”）。

This Privacy Notice may be relevant to you even if you are not a customer of ours and have never used PRESOFT SERVICES. We may be in possession of your personal data because we have received it from a user of PRESOFT SERVICES. 即使您不是我们的客户且从未使用过 PRESOFT 服务，本隐私声明也可能与您相关。我们可能因从 PRESOFT 服务的使用者处接收而持有您的个人数据。

1 WHO WE ARE 我们是谁

Presoft (M) Sdn Bhd (984288-U) is a Malaysian IT company specializing in one-stop Business Solution Provider of Business Management Products and Services to Small to Medium Enterprises (SMEs). Our Head Office is located at No 2A-1, Jalan Puteri 2/5, Bandar Puteri, 47100 Puchong, Selangor, Malaysia. Throughout this Privacy Notice, when we say PRESOFT, we mean our company, related corporations, and our PRESOFT Authorised Dealers (collectively as “we”, “us” or “our”). Presoft (M) Sdn Bhd (984288-U) 是一家马来西亚 IT 公司，专注于为中小企业 (SME) 提供一站式企业管理产品与服务解决方案。我们的总公司位于 No 2A-1, Jalan Puteri 2/5, Bandar Puteri, 47100 Puchong, Selangor, Malaysia。在本隐私声明中，当我们提及 PRESOFT 时，是指我们的公司、关联公司以及我们的 PRESOFT 授权经销商（统称为“我们”）。

2 THE TYPES OF DATA WE COLLECT 我们收集的数据类型

PRESOFT collect and process Data as part of our business operations including Personal Data. “Personal Data” is any information that identifies a person. It is almost impossible to list all the types information which may be considered as Personal Data and the types of information we collect and use will be determined by the types of PRESOFT SERVICES that you are using. Nevertheless, the Personal Data that PRESOFT collects and uses as part of our business operations may include your name, age, gender, nationality, race, marital status, profession, identification card or passport number, residential address, phone number, email address, financial data and banking account details. If you are a corporate entity, “Personal Data” will include data related to your business’s finances, taxes, employees, customers, suppliers. PRESOFT 在业务运营过程中收集并处理数据，包括个人数据。“个人数据”是指可识别个人身份的任何信息。几乎无法详尽列出所有可被视为个人数据的信息类型，我们收集和使用的信息类型将取决于您所使用的 PRESOFT 服务类型。尽管如此，PRESOFT 在日常业务运营中收集和使用的个人数据可能包括您的姓名、年龄、性别、国籍、种族、婚姻状况、职业、身份证或护照号码、住址、电话号码、电子邮件地址、财务数据和银行账户信息。如果您是企业法人，“个人数据”还将包括与您企业的财务、税务、员工、客户及供应商相关的数据。

3 HOW WE COLLECT YOUR PERSONAL DATA 我们如何收集您的个人数据

PRESOFT takes a consent-based approach to the collection and use of your Personal Data. Accordingly, most of the Personal Data that we collect and use is provided by you directly. To the extent permissible under applicable law, we collect information about you and any other party whose details you provide to us when you:- PRESOFT 采取基于知情同意的方式收集和使用您的个人数据。因此，我们收集和使用的大多数个人数据均由您直接提供。在适用法律允许的范围内，当您进行以下操作时，我们会收集关于您及您提供其信息的其他方的信息：-

• use or register to use PRESOFT SERVICES (including free trials);使用或注册使用 PRESOFT 服务（包括免费试用）；
• place an order using PRESOFT SERVICES;使用 PRESOFT 服务下单；
• complete online forms (including call back requests), take part in surveys, post on our message boards, post any blogs, enter any competitions or prize draws, download publications, or participate in any other interactive areas that appear on PRESOFT SERVICES;填写在线表单（包括回电请求）、参与问卷调查、在留言板或博客上发表内容、参加竞赛或抽奖、下载刊物，或参与 PRESOFT 服务上的其他互动板块；
• interact with us using social media or our chatbots;通过社交媒体或聊天机器人与我们互动；
• contact us offline (e.g. via telephone, fax, SMS, or post); and通过线下渠道（如电话、传真、短信或邮寄）联系我们；以及
• participate in our marketing activities or events (e.g. road shows, exhibitions, training or business card collections).参加我们的营销活动（如路演、展览、培训或名片交换）。

If you provide us with personal information about someone else (e.g. your employees or customers), you are responsible for ensuring that you comply with any obligation and consent obligations under applicable data protection laws in relation to such disclosure. In so far as required by applicable data protection laws, you must ensure that you have provided the required notices and have obtained the individual’s explicit consent or otherwise have a legal basis to provide us with the information and that you explain to them how we collect, use, disclose and retain their personal information or direct them to read our Privacy Notice. 如果您向我们提供他人的个人信息（例如您的员工或客户），您有责任确保遵守相关数据保护法律中关于该等信息披露的合规与授权义务。在适用数据保护法律要求的范围内，您必须确保已向当事人发出必要通知并获得明确同意，或拥有其他合法依据向我们提供该等信息，并向其说明我们如何收集、使用、披露和保留其个人信息，或指引其阅读本隐私声明。

PRESOFT may also obtain your Personal Data from third parties that are permitted under applicable law to share that information with us (e.g. for customer due diligence purposes) to enhance the Personal Data we collect from you. The Personal Data we obtain from third parties may include information from credit agencies, search information providers, and information disseminated by you in public sources. PRESOFT 亦可能从适用法律允许与我们共享信息的第三方（例如用于客户尽职调查目的）获取您的个人数据，以完善我们从您处收集的个人数据。我们从第三方获取的个人数据可能包括来自征信机构、搜索信息提供商的信息，以及您在公开来源发布的信息。

We may also collect information from third parties when you connect PRESOFT SERVICES with their services. When we obtain your Personal Data from third parties, we take steps to ensure the information we receive from these parties has been collected with your consent or that these parties are otherwise legally permitted to disclose your Personal Data to us. We may also collect information about how you interact with our website and some PRESOFT SERVICES through the use of cookies, pixel tags, and other similar technologies. When you engage with us on our social media sites, we may have access to certain information about your account. These sites may collect your IP address, track how you are engaging with us, and may use cookies to enable the site to function properly. We may use this information to personalize your experience and to provide you with other products or services that we consider may be of interest to you. 当您将 PRESOFT 服务与第三方服务连接时，我们也可能从第三方收集信息。当我们从第三方获取您的个人数据时，我们会采取措施确保这些信息是在获得您同意的情况下收集的，或者第三方已获法律允许向我们披露。我们还可能通过使用 Cookie、像素标签和类似技术来收集关于您如何与我们的网站及部分 PRESOFT 服务互动的信息。当您在社交媒体平台上与我们互动时，我们可能会获取您账户的特定信息。这些网站可能会收集您的 IP 地址，跟踪您与我们的互动，并使用 Cookie 保证网站正常运作。我们可能会使用这些信息来个性化您的使用体验，并向您提供我们认为您可能感兴趣的其他产品或服务。

4 WHY WE COLLECT YOUR PERSONAL DATA 为什么收集您的个人数据

Your Personal Data is collected as an incidental part of our business operations. We do this so that we may provide our products or services to you, to correspond with you, to send you regular updates via our alerts, newsletters and other publications, to notify you about interesting events or to provide you with information that we consider may be of interest to you. We may also collect your Personal Data in order to comply with our various legal, regulatory and contractual obligations. 收集您的个人数据是我们业务运营中不可或缺的附带环节。我们这样做是为了向您提供产品或服务、与您保持联络、通过通知、简报及其他刊物向您发送定期动态、通知您相关活动，或向您提供我们认为您可能感兴趣的信息。我们还可能为了履行各种法律、监管和合同义务而收集您的个人数据。

5 HOW WE USE YOUR PERSONAL DATA 我们如何使用您的个人数据

We use your Personal Data in order to provide you and your business with PRESOFT SERVICES. We take reasonable steps to ensure your Personal Data is protected from damage, unauthorised access, accidental loss and misuse. We also ensure that your Personal Data will only be retained by us for as long as necessary to fulfil the purposes as stated herein and subject to the prevailing requirements by law. We will only share your Personal Data with a third party if we have your consent (unless we are prevented by any applicable law, regulation, legal process, or enforceable governmental request to do so) and we will seek your explicit consent before sharing any sensitive personal information. 我们使用您的个人数据是为了向您及您的企业提供 PRESOFT 服务。我们采取合理措施确保您的个人数据免遭损坏、未经授权的访问、意外丢失及滥用。我们亦确保仅在履行本声明所述目的所需期限内以及依据适用法律要求保留您的个人数据。仅在获得您同意的情况下，我们才会与第三方共享您的个人数据（除非适用法律、法规、法律程序或具有约束力的政府要求禁止这样做），并且在共享任何敏感个人信息之前，我们将征得您的明确同意。

Your Personal Data is disclosed to or accessed by the following persons only on a need to know basis:- 您的个人数据仅在“必须知悉”的原则下披露给以下人员或由其查阅：-

• our staff, officers, Authorised Dealers;我们的员工、主管、授权经销商；
• our Group of Companies and Affiliates;我们的集团公司及关联企业；
• any professional advisors including auditors, solicitors, company secretary, consultants, advisors and other professional service provider appointed in relation to our business;为我们业务聘请的任何专业顾问，包括审计师、律师、公司秘书、咨询顾问及其他专业服务机构；
• potential or actual investors or successors-in-title of the business or share (wholly or in part) of any member of Presoft (M) Sdn Bhd, including their advisers and representatives;Presoft (M) Sdn Bhd 任何成员公司业务或股份（全部或部分）的潜在或实际投资者或承继人，包括其顾问和代表；
• government departments, statutory authorities, industry regulators, local councils and law enforcement agencies; and/or政府部门、法定机构、行业监管机构、地方议会及执法机关；以及/或
• any person to whom we are required to do so under law, by order of court or in response to a government directive.依法、依法院命令或响应政府指令必须向其披露的任何人员；
• all other person(s) whose services are necessary or incidental to our business operations.其服务对于我们业务运营而言属于必要或附带的所有其他人员。

We may share non-personally identifiable information publicly and with our partners like publishers, advertisers, developers, or rights holders. For example, we may share information publicly to show trends about the general use of our services. 我们可能会公开或与发布商、广告商、开发者或权利人等合作伙伴共享非个人身份信息。例如，我们可能会公开共享信息以展示我们服务总体使用趋势。

Some PRESOFT SERVICES allow you to provide access to your account to other users authorised by you (hereinafter as “Authorised Users”). These Authorised Users will have access to information in your account including Personal Data and may perform various tasks on your behalf. In this case, you will have full responsibility for any collection, use or disclosure of your Personal Data by your Authorised Users. 部分 PRESOFT 服务允许您向经您授权的其他用户（以下简称“授权用户”）开放账户访问权限。这些授权用户将有权访问您账户中的信息（包括个人数据），并可代表您执行各项任务。在此情况下，您须对授权用户收集、使用或披露您个人数据的行为承担全部责任。

6 YOUR RIGHTS 您的权利

At PRESOFT, we respect your rights in relation to your Personal Data. When it comes to marketing communications such as promotional emails, you can ask us stop sending you these at any time by following the unsubscribe instructions contained in the marketing communication or you can also contact us directly at sales@presoft.com.my. 在 PRESOFT，我们尊重您与个人数据相关的权利。对于营销通信（如推广电子邮件），您可以随时按照营销邮件中的退订说明或直接发送邮件至 sales@presoft.com.my 联系我们以要求停止发送。

You also have rights to: 您亦拥有以下权利：

• know what Personal Data we hold about you;知悉我们持有关于您的哪些个人数据；
• know how we collect and use your Personal Data;了解我们如何收集和使用您的个人数据；
• ensure our record of your Personal Data is accurate and up to date; and确保我们记录的您的个人数据准确且是最新的；以及
• ask us to restrict, stop processing or delete your Personal Data要求我们限制、停止处理或删除您的个人数据

You can exercise these rights at any time by contacting us through the various ways listed in the “How to Contact Us” section below. 您可以随时通过下文“如何联系我们”部分中列出的方式与我们取得联系以行使上述权利。

Please note that if you withdraw your consent to the use of your Personal Data for purposes set out in our Privacy Notice, we may not be able to provide you with access to all or parts of our website, applications, products and services. We will treat your continued use of PRESOFT SERVICES as your acceptance of the changes we have made. 请注意，如果您撤回对本隐私声明所述目的使用您个人数据的同意，我们可能无法向您提供对我们网站、应用程序、产品及服务的全部或部分访问权限。在做出修改后，若您继续使用 PRESOFT 服务，我们将视为您接受我们所作出的变更。

7 SECURITY AND STORAGE OF INFORMATION 信息的安全与存储

PRESOFT takes the security of your Personal Data seriously. We take appropriate technical and organisational measures to protect your Personal Data against risks such as temporary or permanent loss, destruction, and unauthorized or unlawful access, alteration, use or disclosure. Although we do our best to protect your Personal Data, we cannot guarantee the security of your Personal Data which is transmitted to our website, applications or services or to other website, applications and services via an internet or similar connection. PRESOFT 高度重视您的个人数据安全。我们采取适当的技术和组织措施保护您的个人数据免遭临时或永久丢失、毁损以及未经授权或非法的访问、修改、使用或泄露等风险。尽管我们竭尽全力保护您的个人数据，但无法保证通过互联网或类似网络连接传输至我们网站、应用程序或服务，或传输至其他网站、应用程序及服务的数据绝对安全。

If you have reason to believe that your interaction with us is no longer secure (e.g. if you feel that your password or account has been compromised), please immediately notify us by contacting us using the instructions in the “How to Contact Us” section below. 如果您有理由相信您与我们的互动不再安全（例如，您感到您的密码或账户已泄露），请立即按照下文“如何联系我们”部分中的说明与我们联系。

8 THIRD PARTY SITES AND SERVICES 第三方网站与服务

This Privacy Notice does not address the privacy policies and practices of third parties or other organisations that are not operating on PRESOFT’s behalf. This includes:- 本隐私声明不涉及非代表 PRESOFT 运营的第三方或其他组织的隐私政策和惯例。这包括：-

• any third party operating any sites or services to which the PRESOFT SERVICES link. The inclusion of a link on any PRESOFT SERVICES does not imply endorsement of the linked site or service by us; and运营与 PRESOFT 服务链接的任何网站或服务的任何第三方。在 PRESOFT 服务中包含链接并不意味着我们认可被链接的网站或服务；以及
• any app developer, app provider, social media platform provider, operating system provider, wireless service provider or device manufacturer, including any Personal Data you disclose to other organisations through or in connection with the PRESOFT SERVICES or our corporate social media pages.任何应用程序开发者、应用提供商、社交媒体平台提供商、操作系统提供商、无线服务提供商或设备制造商，包括您通过 PRESOFT 服务或我们的企业社交媒体页面向其他组织披露的任何个人数据。

9 HOW TO CONTACT US 如何联系我们

If you have any questions or concerns about PRESOFT’s privacy practices or if you would like to exercise any of your rights and choices as described in this notice, you contact us by:- 如果您对 PRESOFT 的隐私惯例有任何疑问或疑虑，或者希望行使本声明中所述的任何权利和选择，您可以通过以下方式联系我们：-

10 CHANGES TO THIS POLICY 政策的变更

We may change this Privacy Notice from time to time so it accurately reflects PRESOFT’s practices the PRESOFT SERVICES and legal requirements. If we are of the opinion that the changes to our Privacy Notice may materially affect the use of your Personal Data, we will use reasonable efforts to notify you in advance, such as by sending an email or posting a prominent notice of the changes on our website, to give you a reasonable period of time to object to any changes. We will treat your continued use of PRESOFT SERVICES after the effective date of any updated Privacy Notice as your acceptance of the changes we have made. You should check back regularly to stay informed of our privacy practices. 我们可能会不时修订本隐私声明，以准确反映 PRESOFT 的实践操作、PRESOFT 服务以及法律法规要求。如果我们认为对隐私声明的修改可能实质性影响对您个人数据的使用，我们将尽合理努力提前通知您（例如通过发送电子邮件或在我们网站上发布醒目的变更公告），以便给您一段合理的时间提出异议。在任何更新后的隐私声明生效日期后，若您继续使用 PRESOFT 服务，我们将视为您接受我们所作出的修改。建议您定期查阅以了解我们的最新隐私惯例。